Authors: David Lee King.
Paperback, 224 pages
Publisher: CyberAge Books
Publication Date: 2008-10-06


Reviews :

    Written for creative, tech-savvy, and business-minded individuals who want to increase the accessibility of their websites, this sensible guidebook explains the concepts behind designing experiences on the internet. From helping customers quickly find information and make their purchases to clearly communicating needs and interests, this resource will not only develop consumer loyalty but will encourage them to spread the word about the sites they frequent. Focusing on the three key areas of structure, community, and customers, designers will enable clients to focus on their own goals rather than on difficulties in navigating. Also included are tips on how to generate conversations with blogs, wikis, and podcasting to create a personal touch....

Authors: E. Garrison Walters.
Paperback, 528 pages
Publisher: Prentice Hall PTR
Publication Date: 2000-08-11


Reviews :

    The Complete, easy-to-understand guide to IT-now and in the future! Computers, networks, and pervasive computing Hardware, operating systems, and software How networks work: LANs, WANs, and the Internet E-business, the Web, and security...

    Lots of circumstances conspired to make information technology what it is today. Business decisions (both wise and foolish), scientific discoveries (both old and recent), marketing campaigns (founded both in truth and otherwise), and plenty of random chance have played parts in defining the industrial, social, and cultural phenomena that personal and business computing have become. The Essential Guide to Computing: The Story of Information Technology tells the technical, commercial, and social stories behind the electronic computer and related technologies, such as telecommunications and software development. Along the way, author E. Garrison Walters reveals a lot of general knowledge about computers. This book is highly readable. It's essentially a general-interest nonfiction book, and a good one, at that.

As you read this book, you can't avoid picking up the little technical facts that have become part of our culture, particularly its younger parts. What's an embedded operating system? What's object-oriented programming? What is the open-source movement? Walters teaches you enough about these subjects--and the ways in which they fit together--to enable you to speak intelligently about them and perform further research, as your needs require. You'll enjoy this book, regardless of your level of computer expertise or your area of specialization, because you're sure to learn something and enjoy the process. --David Wall

Topics covered: The state of the art in electronic computing, data storage, and data communications, in a historical context. The operations of processors, memory chips, persistent storage devices (e.g., disks), and other hardware subsystems. Software development--including compression, encryption, and the challenges and promise of parallel computing--receives attention. Ditto for network communications infrastructures, protocols, and applications. It's all explained in detail and with style....

Authors: Ralph Whittle. Conrad B. Myrick.
Hardcover, 256 pages
Publisher: CRC
Publication Date: 2004-08-27
Edition: 1

Reviews :

    A critical part of any company's successful strategic planning is the creation of an Enterprise Business Architecture (EBA) with its formal linkages. Strategic research and analysis firms have recognized the importance of an integrated enterprise architecture and they have frequently reported on its increasing value to successful companies. Enterprise Business Architecture: The Formal Link between Strategy and Results explains the approach needed for the development of a formal but pragmatic EBA. Part I introduces EBA concepts and terms, and emphasizes the importance of architectures in reaching business goals. This section challenges you to research and analyze the architectural needs of your business. This analysis enables you to understand both your chosen architecture and the behaviors and discipline needed to maximize its potential. Part II illustrates a high-level approach for building the EBA. It provides you with a richly illustrated case study and guidance for relating the value of this approach to your enterprise. Part III provides suggestions derived from successful engagements that implemented the formal EBA approach with integrated enterprise architectures. This section demonstrates that success does not result from a one-time project, but instead emerges from a new EBA-based corporate behavior....

Authors: Rodrigo Flores. Bill Fine. Troy DuMoulin.
Paperback, 126 pages
Publisher: Van Haren Publishing
Publication Date: 2007-03-13
Edition: 1st

Reviews :

    This book covers Service Catalog fundamentals the use of Service Catalogs as a core IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. It then shows how this tool is pivotal in demonstrating the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization....

Authors: Marc Prensky.
Paperback, 442 pages
Publisher: Paragon House Publishers
Publication Date: 2007-03
Edition: Paragon House Ed

Reviews :

    Today's workforce is quicker, sharper, more visually oriented, and more technology-savvy than ever. To truly benefit from the Digital Natives' learning power and enthusiasm, traditional training methods must adapt to the way people learn today. Written by the founder of Games2train, this innovative book is filled with examples and information to meet the demands of both educators and employers....

Authors: Herve Benoit.
Paperback, 304 pages
Publisher: Focal Press
Publication Date: 2008-02-04
Edition: 3

Reviews :

    Digital Television is as an authoritative and complete overview that describes the technology of digital television broadcasting. It gives you a thorough technical description of the underlying principles of the DVB standard and the various steps of signal processing. Also included is a complete technical glossary of terms, abbreviations, and expressions that gives you quick reference.

Now in it's 3rd edition, Digital Television, this book is completely up-to-date with standard and new technologies including:
- DVB and DVB-S2
- IPTV
- Mobile TV DVB-H
- HDTV
- High Definition formats 1080i and 720p
- Compression including MPEG, H.264, and VC-1

If you are looking for a concise technical briefing that will quickly get you up to speed without getting lost - this is the book you need.

KEY BENEFITS

* Enhance your knowledge of digital television with this authoritative, technical introduction
* Learn underlying priciples of the DVB system, compression technology, IPTV, Mobile TV, and more
* Understand analog and digital formats and signal processing from transmission to reception...

Authors: Ogc.
Paperback, 378 pages
Publisher: Not Avail
Publication Date: 2001-05
Edition: 1

Reviews :

    This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; IT service continuity management; availability management contingency planning and capacity management. Each component of service delivery is discussed separately in the book. The purpose of this text is to show the links and the principal relationships between all the service management and other infrastructure management processes. It is the sister publication to service support which was published in 2000....

Authors: Jack T. Marchewka.
Hardcover, 400 pages
Publisher: Wiley
Publication Date: 2006-01-09
Edition: 2

Reviews :

    Reach for a higher measure of success
An information technology project can be on time and within budget, but that doesn't mean it will be successful. The real measure of success is the value that the project delivers to the organization.

Now revised, this Second Edition of Jack Marchewka's Information Technology Project Management focuses on how to create Measurable Organizational Value (MOV) through IT projects. The author uses the concept of MOV to create a solid foundation for making decisions throughout the project's lifecycle and for integrating project management and IT concepts, tools, and techniques.

Highlights of the Second Edition
* New Chapter 12 on Project Procurement Management and Outsourcing.
* New Chapter 13 on Project Leadership, Ethics, and Multicultural Projects.
* Takes you through the different phases of the project life cycle, and introduces the concepts and tools that are appropriate for each specific phase of the project.
* Incorporates nine areas outlined in the Project Management Institute's Project Management Body of Knowledge (PMBOK) into the basic concepts associated with information systems management and software engineering.
* Chapter-opening vignettes, which comprise a continuing case about Husky Air (an air charter company), describe situations faced by project managers and teams undertaking IT projects.
* Chapters feature integrated hands-on case assignments.
* Includes a trial version of MS Project(TM)....

Authors: David Mercer.
Paperback, 388 pages
Publisher: Packt Publishing
Publication Date: 2005-05-12


Reviews :

    Building Online Stores with osCommerce: Professional Edition will teach you how to use, build and maintain a complex, powerful e-commerce website using osCommerce. As well as everything you need to get started with osCommerce, this book goes onto cover how to:

- Increase your sales through cross-selling and up-selling - Offer custom discounts and support the use of gift certificates - Incorporate your own RSS feed to enhance the content of the site - Use and control banners to market popular or profitable products within your store - Customize the osCommerce code to make your site more robust, eliminate bugs, and increase flexibility and customer appeal Understand the security technologies involved in e-commerce and develop your own security and backup strategies - Build your business by utilizing various advertising techniques, search engine optimization, affiliate and drop-shipping schemes - Learn the principles and methods used by professional programmers to empower you to continue creating and building your online business

These techniques will enable you to build a unique and powerful site, giving you an ideal platform to enter the competitive world of e-commerce.

Through this complete, comprehensive education in osCommerce you will develop the confidence to experiment with your own enhancements and modifications, leaving you with a truly unique online store. Practical demonstrations and well considered advice will ensure that your store will always be developed to the highest standards.

As you become serious with osCommerce, this book will show you how to make the most of osCommerce's open source development process and community. You will see how to use the community as an excellent resource for developing your business strategies and practices, as well as making it easy to continuously enhance your customers' shopping experience....

Authors: Keith Dawson.
Paperback, 280 pages
Publisher: CMP
Publication Date: 2003-11-20
Edition: 5

Reviews :

    Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im

Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships....