Authors: Cass R. Sunstein.
Paperback, 304 pages
Publisher: Oxford University Press, USA
Publication Date: 2008-07-07


Reviews :

    As the dire history of planned economies highlights, small well-informed groups of people will often make far worse decisions than large numbers of people, acting independently, would make. In Infotopia, Cass Sunstein looks at the "wisdom of the many"--particularly as seen on today's Internet--illuminating many new ways of collecting and evaluating information and making effective decisions.
Sunstein shows how the on-line efforts of many people coming together help companies, schools, governments, and individuals to amass ever-growing bodies of accurate knowledge. He describes for instance how Wikipedia, through an endless flurry of self-correcting exchanges, collects information on everything from politics and business to science fiction. Open-source software--which licenses programmers to use, change, and improve the software--taps the power of large numbers of people to spur technological development. And prediction markets--such as the famous Iowa Electronic Market, where people bet real money on the outcome of local and national elections--collect information in a way that allows companies, ranging from computer makers to Hollywood studios, to make better decisions about the future. Sunstein reveals why these revolutionary new methods are so astoundingly accurate and he also shows how people can take advantage of "the wisdom of the many" without succumbing to the dangers of herd mentality.
"Sunstein, one of the biggest of America's internet big thinkers, has written an intriguing new book in which he argues that Hayek's insights about the genius of markets are equally true of the internet."
--Patti Waldmeir, Financial Times
"This extraordinary work synthesizes the latest in how we know, with the latest in what the web has become, to map more compellingly than any other book the promise and risk of the information society."
--Lawrence Lessig, author of Free Culture and The Future of Ideas
"Vivid, readable, and informativea show-me-the-money guide to what soars and what stumbles from the stable of Internet dreams."
--Jedediah Purdy, American Prospect...

Authors: Eriq Oliver Neale. et al.
Paperback, 816 pages
Publisher: Sams
Publication Date: 2008-12-06
Edition: 1

Reviews :

   

Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.

 

Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You’ll learn how to securely utilize SBS 2008’s comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.

 

This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors’ unsurpassed experience helping companies succeed with SBS. Whether you’re a full-time IT professional or a power user who’s managing SBS in your spare time, it will be your most valuable resource.

 

Detailed information on how to...

• Plan, install, configure, and customize SBS 2008 in any environment
• Set up and manage SBS 2008-based networks, Web access, and collaboration–including SharePoint Services 3.0
• Leverage Remote Web Workplace and other advanced remote access solutions
• Manage email and other communications with SBS 2008’s built-in Microsoft Exchange Server 2007
• Centrally control Windows Vista, Windows XP, and other clients
• Seamlessly integrate Macintosh computers into your Windows network
• Protect your servers and workstations against both internal and external threats
• Prepare backups and disaster recovery plans you can actually use in an emergency
• Streamline and automate administration using Microsoft PowerShell

 

Foreword     xxvii

Introduction     1

 Book Overview     2

 

Part 1 Introduction and Setup

Chapter 1 Welcome to Small Business Server 2008     5

 History of the SBS Product     5

 BackOffice Small Business Server 4.0     6

 BackOffice Small Business Server 4.5     7

 Microsoft Small Business Server 2000     7

 Microsoft Small Business Server 2003     8

 Essential Server Solution Family      9

 Features of SBS 2008     9

 Communication     9

 Collaboration     10

 Protection     11

 Expansion     12

 Limitations of SBS 2008     13

 Hardware Limitations     13

 Software Limitations     14

 Support for SBS 2008     14

 Community Support     14

 Online Support     15

 Official Product Support     16

 

Chapter 2 Planning for the SBS 2008 Deployment     17

 Knowing the Client Base     17

 Understanding How the Server Will Be Used     18

 Planning for Correct Licensing.      19

 Planning the Hardware     22

 Planning the Network     23

 Changes in Network Options from Previous Versions     23

 Connection to the Internet     23

 IP Address Ranges     24

 DHCP Configuration      25

 Public and Private Domain Names     26

 Planning the Storage Layout     26

 Changes in Storage from Previous Versions     27

 Multiple Partitions Versus Multiple Spindles     27

 Minimum Partition/Spindle Sizes     28

 Fault Tolerance     29

 Backup Technologies     32

 

Chapter 3 Installing and Configuring SBS 2008     35

 Preparing for SBS 2008 Installation     36

 Collecting Information for the Setup Process     36

 Configuring the Internal Network     37

 Disabling DHCP on the Network     37

 Installing SBS 2008     38

 Collect the Initial Setup Data     38

 Prepare the Disk Infrastructure     38

 Complete Setup     40

 Performing the Initial Configuration of SBS 2008     45

 Run the Connect to the Internet Wizard     45

 Install Security Updates     48

 Run the Set Up Internet Address Wizard     48

 Complete Other Setup Tasks     54

 Troubleshooting SBS 2008 Installation Issue     57

 Log Files     57

 Setup Issues     57

 Known Installation Issue     59

 

Part 2 Managing Network and Web Configuration

Chapter 4 DNS, DHCP, and Active Directory Integration     63

 Understanding the Role of DNS and DHCP     63

 Native Tools     64

 Preparations and Caveats     67

 Default Configuration of DNS and DHCP     67

 Securing DNS and DHCP     70

 Securing DNS     70

 Securing DHCP     71

 New in SBS 2008     72

 Adding DNS Records     75

 Reserving IP Addresses in DHCP Server     76

 Troubleshooting     78

 Event Log Errors     78

 Dcdiag     79

 Ping     80

 NSLookup      81

 Can’t Resolve a Host or Web Site Name     81

 ISP’s DNS Server Is Down     82

 DNS Returns a Bad Location     82

 Curse of the Hosts File     82

 There’s a Rogue DHCP Server     82

 

Chapter 5 Internet Information Services 7.0     85

 The Web Sites Under the Hood     85

 External-Facing Web Sites Included with SBS 2008     86

 Internal Web Sites Included with SBS 2008     86

 Additional Web Sites That Can Be Combined with SBS 2008     87

 Protecting the Server     87

 Default SBS Web Sites     88

 Integration with SharePoint     89

 ......

Authors: Janis Fisher Chan.
Paperback, 168 pages
Publisher: Write It Well
Publication Date: 2008-01-08
Edition: Updated ed

Reviews :

    The book is the updated version of E-Mail: A Write It Well Guide. In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. E-Mail: A Write It Well Guide is a user-friendly book that is filled with guidelines, tips, and tools. Discover how to write professional e-mail that gets results, makes better use of e-mail time, and avoids problems that can be costly. The book includes questions and exercises. The updated version includes a section on using instant messaging and handheld devices. Used by individuals, corporations, and trainers, this is a must-have for anyone who writes e-mail at work....

Authors: Morris Rosenthal.
Paperback, 161 pages
Publisher: Foner Books
Publication Date: 2002-10


Reviews :

    From buying and selling PC hardware to product development and selling services, this book offers a realistic picture of making it on one's own. The book mixes practical advice and cautions with real-world anecdotes of successes and failures...

Authors: Randy A. Steinberg.
Paperback, 154 pages
Publisher: Trafford Publishing
Publication Date: 2006-08-02


Reviews :

    How do you measure and report your ITIL processes? Which ITIL metrics matter the most to Senior Executives?

Finally, there is a book that shows you how! This is not a theoretical treatise, but a practical guide that shows you the operational metrics to use and how these can be calculated into Key Performance Indicators (KPIs) and Critical Success factors (CSFs) that resonate with Senior Management. In this book you will learn about:

Defining and building a comprehensive ITIL metrics program; Which metrics are the most important and how to calculate them; Dealing with staff resistance to a metrics program; Tips and suggestions for what to do if inadequate tools and reporting exist; Suggested work plan for how to build your metrics program step-by-step.

In addition, this book contains a helpful CD with a helpful IT Service Management modeling tool that covers all 10 ITIL processes. Simply enter your key operational metrics and the KPIs and CSFs get automatically calculated!

This is a comprehensive guide for building any ITIL metrics program with all the information you need in one place.

"Finally, someone tackled the mystery of ITIL metrics and put it all in one place!"

"No theory here…this gives us the real metrics we can easily go after…"

"A fantastic addition to our ITIL reference library and our IT Service Management solution set!"...

Authors: Clark A. Campbell.
Paperback, 160 pages
Publisher: Wiley
Publication Date: 2008-08-04


Reviews :

    Clark A. Campbell, author of a best-selling book on project management, has written a project management guide specifically for IT professionals who want to save time and work more efficiently. The One Page Project Manager for IT Projects:Communicate and Manage Any Project With A Single Sheet of Paper presents you with a winning formula for managing your complex IT projects using minimal resources. Coverage of vital topics like working with outside consultants, ERP project management, and ISO 9000 will be of special interest to IT managers and CIOs....

Authors: Louis V. Gerstner.
Paperback, 304 pages
Publisher: Collins Business
Publication Date: 2004-01-01


Reviews :

   

Who Says Elephants Can't Dance? sums up Lou Gerstner's historic business achievement, bringing IBM back from the brink of insolvency to lead the computer business once again.Offering a unique case study drawn from decades of experience at some of America's top companies -- McKinsey, American Express, RJR Nabisco -- Gerstner's insights into management and leadership are applicable to any business, at any level. Ranging from strategy to public relations, from finance to organization, Gerstner reveals the lessons of a lifetime running highly successful companies....

Authors: Peter Merholz. Todd Wilkens. Brandon Schauer. David Verba.
Hardcover, 186 pages
Publisher: O'Reilly Media, Inc.
Publication Date: 2008-03-26


Reviews :

    To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. Instead of approaching new product development from the inside out, companies have to begin by looking at the process from the outside in, beginning with the customer experience. It's a new way of thinking-and working-that can transform companies struggling to adapt to today's environment into innovative, agile, and commercially successful organizations.

Companies must develop a new set of organizational competencies: qualitative customer research to better understand customer behaviors and motivations; an open design process to reframe possibilities and translate new ideas into great customer experiences; and agile technological implementation to quickly prototype ideas, getting them from the whiteboard out into the world where people can respond to them.

In "Subject to Change: Creating Great Products and Services for an Uncertain World," Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can-and should-use customer experiences to inform and shape the product development process, from start to finish....

    The world in which we live and work is subject to change without notice, and succeeding amidst that uncertainty requires continuous improvement. The key to creating successful products and services in a rapidly changing world is not resistance to unexpected change, but the flexibility to adapt to it. With that in mind, Subject to Change presents ideas that will help you improve your work designing products and services that provide great experiences for your customers.

Praise
"Short, but powerful. Easy to read, yet profound. I’ve been searching for just this book: the one perfect book that summarizes the essence of modern product design. This is it. The lessons are as powerful as they are simple: The product is NOT the goal. Successful products are systems. Focus on the experience. This requires empathy, agile product management, real understanding of the target audience. This book practices what it preaches. I will use it in my courses for MBA students. You should use it for, well, for everyone. Short, simple, persuasive, and powerful."
Don Norman
Author of Emotional Design and Design of Future Things
Co-Founder Nielsen Norman group

"Customers don’t care about how innovative you are. They just want to be happy and satisfied. Learn from Adaptive Path a passion for finding and solving the problems that will matter to customers no matter what the future brings."
Scott Berkun
Author, The Myths of Innovation

"Wake up. The future of business isn’t about flying cars and robot butlers. Creating the future is really about changing the way your company connects with its customers. Use this book as your guide."
Jeffrey Veen
Design Manager, Google

"Subject to Change presents complex, challenging ideas in simple, compelling language, with illuminating examples and no shortage of memorable phrases. At once authoritative and nimble, the book itself is an example of the kind of experience the authors admire. No matter who you are, it will change the way you think about design."
Michael Bierut
Partner, Pentagram
Author, 79 Short Essays on Design

"The principles set out in Subject to Change are essential for the design of any product, but especially relevant for the fast-moving world of web software. It used to be the case that a software product was designed once, and refreshed every couple of years. Software is no longer a product. It is a process, a dynamic service that evolves as it responds to constant interaction with its users. The essence of Web 2.0 design is to create a dynamic framework that harnesses the collective intelligence of customers in such a way that the software becomes almost alive. This terrific book teaches the mindset required for this new kind of design."
Tim O’Reilly
Founder and Publisher, O’Reilly Media

...

Authors: Don Tapscott.
Paperback, 352 pages
Publisher: McGraw-Hill
Publication Date: 1999-06-09


Reviews :

    This text offers an overview of the N-generation, the generation of children who in the year 2000 will be between the ages of two and 22. This group is a "tsunami" that could force changes in communications, retailing, branding, advertising, and education. The author contends that the N-generation are becoming so technologically proficient that they will "lap" their parents and leave them behind. The book also demonstrates the common characteristics of the N-generation, acceptance of diversity, because the Net doesn't distinguish between racial or gender identities, and a curiosity about exploring and discovering new worlds over the Internet....

    Don Tapscott, author of The Digital Economy, turns his attention to the way young people--surrounded by high-tech toys and tools from birth--will likely affect the future. In Growing Up Digital: The Rise of the Net Generation, Tapscott parlays some 300 interviews into predictions on how today's 2- to 22-year-olds might reshape society. His observations about this enormously influential population, which will total 88 million in North America alone by the year 2000, range from the kind of employees they may eventually be to how they could be reached by marketers....

Authors: Carl Shapiro. Hal R. Varian.
Hardcover, 352 pages
Publisher: Harvard Business School Press
Publication Date: 1998-11
Edition: 1st

Reviews :

    In a marketplace that depends so thoroughly on cutting-edge information technology, can classic economic principles still offer any real strategic value? Yes! say Carl Shapiro and Hal Varian. In Information Rules, they reveal that many conventional economic concepts can provide the insight and understanding necessary to succeed in the information age. Shapiro and Varian argue that if managers seriously want to develop effective strategies for competing in the new economy, they must understand the fundamental economics of information technology. Whether information takes the form of software code or recorded music, is published in a book or magazine, or even posted on a website, managers must know how to evaluate the consequences of pricing, protecting, and planning new versions of information products, services, and systems. The first book to distill the economics of information and networks into practical business strategies, Information Rules is a guide to the winning moves that can help business leaders-from writers, lawyers, and finance professionals to executives in the entertainment, publishing, and hardware and software industries--navigate successfully through the information economy. ...

    Chapter 1 of Information Rules begins with a description of the change brought on by technology at the close of the century--but the century described is not this one, it's the late 1800s. One hundred years ago, it was an emerging telephone and electrical network that was transforming business. Today it's the Internet. The point? While the circumstances of a particular era may be unique, the underlying principles that describe the exchange of goods in a free-market economy are the same. And the authors, Carl Shapiro and Hal Varian, should know. Shapiro is Professor of Business Strategy at the Haas School of Business at UC Berkeley and has also served as chief economist at the Antitrust Division of the Justice Department. Varian is the Dean of the School of Information Management and Systems at UC Berkeley. Together they offer a deep knowledge of how economic systems work coupled with first-hand experience of today's network economy. They write:

Sure, today's business world is different in a myriad of ways from that of a century ago. But many of today's managers are so focused on the trees of technological change that they fail to see the forest: the underlying economic forces that determine success and failure.

Shapiro and Varian go to great lengths to purge this book of the technobabble and forecasting of an electronic woo-woo land that's typical in books of this genre. Instead, with their feet on the ground, they consider how to market and distribute goods in the network economy, citing examples from industries as diverse as airlines, software, entertainment, and communications. The authors cover issues such as pricing, intellectual property, versioning, lock-in, compatibility, and standards. Clearly written and presented, Information Rules belongs on the bookshelf of anyone who has an interest in today's network economy--entrepreneurs, managers, investors, students. If there was ever a textbook written on how to do business in the information age, this book is it. Highly recommended. --Harry C. Edwards ...